Privacy Policy

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(Until further notice this is the policy we will use while we transition our move to the USA. Privacy Policy will be updated on once the move has been completed) 

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Effective Date: 22 July 2026
Last Updated: 22 July 2026

 

Wholesale Graphene ("Wholesale Graphene", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in a lawful, transparent and secure manner. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, contact us, purchase products or services, or otherwise interact with us.

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By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

 

1. Who We Are

Wholesale Graphene is an international supplier and developer of graphene materials, graphene technologies, licensing opportunities, research support and commercial product development services.

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details provided on our Contact page.

 

2. Information We Collect

Depending on how you use our website, we may collect the following information.

Information You Provide

 

You may provide us with:

• Full name

• Company name

• Job title

• Email address

• Telephone number

• Postal address

• Billing and shipping details

• Purchase information

• Project enquiries

• Technical specifications submitted through enquiry forms

• Information contained in emails or correspondence

• Information provided during meetings or telephone calls

 

Information Collected Automatically

When you use our website we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of visits

• Referral websites

• Approximate geographic location

• Website usage statistics

• Cookie identifiers

• Analytics data

 

3. How We Use Your Information

We process personal information for legitimate business purposes including:

• Responding to enquiries

• Providing quotations

• Processing orders

• Managing customer accounts

• Delivering products and services

• Providing technical support

• Managing licensing enquiries

• Evaluating partnership applications

• Processing distributor applications

• Improving our website

• Website analytics

• Fraud prevention

• Legal compliance

• Internal business administration

 

Where you have provided consent, we may also send:

• Company news

• Product announcements

• Research updates

• Technical publications

• Marketing communications

• Event invitations

You may unsubscribe from marketing communications at any time.

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4. Legal Basis for Processing

Where applicable under the UK General Data Protection Regulation (UK GDPR), EU GDPR and other applicable privacy laws, we process your personal information on one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Protection of legal rights

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5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyse website traffic

• Enhance user experience

• Improve website security

• Measure marketing performance

 

You can control cookies through your browser settings. Disabling cookies may affect certain website functions.

 

6. Sharing Your Information

We may share personal information with trusted third parties where necessary, including:

• Payment processors

• Shipping providers

• Professional advisers

• Cloud hosting providers

• IT service providers

• Customer relationship management providers

• Marketing service providers

• Analytics providers

• Regulatory authorities where legally required

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

 

7. International Transfers

As an international business, your personal information may be transferred to countries outside your country of residence.

Where required, appropriate safeguards will be implemented to ensure that personal information remains adequately protected, including recognised contractual safeguards or other legally approved transfer mechanisms.

 

8. Data Security

We use commercially reasonable technical and organisational security measures designed to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

 

Security measures may include:

• Secure hosting

• Encrypted communications where appropriate

• Access controls

• Password protection

• Firewall protection

• Routine software updates

 

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil contractual obligations

• Provide ongoing customer support

• Meet legal and regulatory requirements

• Resolve disputes

• Protect our legal interests

 

When information is no longer required, it is securely deleted or anonymised where appropriate.

 

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with the relevant supervisory authority

 

Requests may be made using our contact details available on the website.

 

11. Telephone Calls and Online Meetings

For quality assurance and business purposes, we may record telephone calls or online meetings.

Recordings may be used for:

• Quality assurance

• Staff training

• Customer service improvement

• Verification of discussions

• Contract clarification

• Fraud prevention

• Regulatory compliance

• Dispute resolution

 

Where legally required, you will be informed before recording begins.

 

12. Confidential Business Information

Wholesale Graphene regularly receives confidential commercial information relating to research projects, licensing discussions, product development and commercial opportunities.

Information submitted through our website or during commercial discussions may be treated as confidential where appropriate.

 

However, unless a separate Non-Disclosure Agreement (NDA) has been executed, information submitted through our website should not be considered legally confidential or protected intellectual property.

 

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

 

14. Children's Privacy

Our website is intended for business users and individuals aged 18 years or older.

We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it promptly.

 

15. Automated Decision Making

We do not use your personal information for solely automated decision-making or profiling that produces legal or similarly significant effects.

 

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology or our business operations.

The revised version will be published on this page together with the updated effective date.

Continued use of the website following publication of any changes constitutes acceptance of the revised Privacy Policy.

 

17. Contact

For questions regarding this Privacy Policy or requests relating to your personal information, please contact Wholesale Graphene using the contact information published on our website.

 

Compliance

This Privacy Policy has been prepared with consideration of applicable privacy legislation, including:

• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018 (United Kingdom)

• EU General Data Protection Regulation (EU GDPR), where applicable

• California Consumer Privacy Act (CCPA/CPRA), where applicable

• Other applicable international privacy legislation relevant to our business activities

 

Nothing in this Privacy Policy limits any statutory rights available to individuals under applicable data protection laws.

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